
Welcome to the world of Biggride! We are the big blue elephant based in Sydney, Australia. Here to satisfy all of your biking needs.
Of the thousands of brick-and-mortar shops across Australia and the significant handful of notable online retailers, you may wonder :: what sets Biggride apart?
- The brands you lust after at the most competitive prices. Every effort is made to ensure that our pricing is globally competitive. Because we don’t live in a vacuum, we offer BiggMatch which ensures that by buying from us, you are getting a better deal than buying from our overseas cousins wigglechainreactiontorpedo. Price is King. Which brings us to the next point.
- Did you know that Australia riders contribute close to half the of revenue made by online retailers based in UK and NZ? What with the GFC and the Euro meltdown – let’s all do our bit to keep it in the country. Buy local. We ship to you direct from our warehouse in Sydney, minimising wait time for orders and making it easier + cheaper for you to return goods. And hey if you still need convincing – buy local, it’s green. Instead of being flown to you halfway across the world (or even across the Tasman), you minimise your carbon footprint by supporting local.
- Next day dispatch for all in-stock items. And if you choose express shipping, that’s next day delivery to most metro areas. Less wait time, more time to ride. ‘Nuff said.
- 100 days no-questions-asked Return policy. Online shopping doesn’t mean compromising on touching and feeling the merchandise before committing to a product. If you buy something and it doesn’t work for you, you are welcome to return it to us within 100 days for a full refund. That way – you can try out your new toy in the comfort of your own home.
- 24 hour turnaround on all your questions. If you’re feeling concerned about talking to a computer, rest easy – we have a dedicated team who are here to respond to your queries, whether they be technical questions “Will this work with that?” or order fulfilment “Where is my stuff??”
- A word on our aesthetics. We believe in simple and clean, less is more. We believe in good UI. This means that while we offer the most unbeatable prices out there, it is no excuse to inundate you , the buyer with flashing lights and subliminal prompts (buy buy buy!). We aim for your shopping experience to be fun, pleasant and safe – no aspirin required afterwards.
- Yes, we are safe – even according to international standards. We are 100% PCI compliant. This basically means your credit cards and personal details are stored securely in accordance to an international standard protocol. We also use bank level encryption during the transaction process.
And finally, you may have some questions. Perhaps most pressing of all may be – How do we do it? Let’s take an example. Our Rock Shox Reba is going for a sik price of $585.00 when other online retailers are offering a discounted price of >$620.00. How can it be done? Simple –
We go back to basics. We run a lean operation so that when you pay for your goods, you are paying for your goods. Not for our fancy digs or our company Lamborghini. PLUS most importantly, we scour the world to find you the goods at the best price. Many of our items are sourced directly from supplier to cut out the middle man. Sweeeet. And we love what we do because like you, we are absolutely passionate and obsessive about every part that we put on our bike, shaving off those few precious grams while staying colour coordinated. Like you, when we pull up for our Sunday morning ride with our mates, we want to be on the sexiest bike out there!